Placing An Order

Finding your size

• What if I am in between sizes?
• How do I choose the right cap for me?
• How can I find someone else's size?

Shipping, Duties & Taxes

• Free Shipping For Owners Club
• Does Brexit affect shipping to the UK?
• What are your holiday shipping timelines?
• What shipping providers do you use?
• Do I need to pay taxes and customs?
• Where do you ship to and where do you not?

See all 7 articles

Transit times and holiday shopping

• When is the last chance to purchase a cap, in order to get it in time for an important date?

Returns

• What is your return policy?

Gifting

• Do you offer gift wrapping?
• What is your usual return policy for gifting?
• What is your holiday gifting return policy?
• Do you offer gift cards?

Payments

• What payment methods do you accept?
• What do I do if I am experiencing payment issues?

Accounts

• Password not working / You have entered an invalid username or password
• Do I need an account to order online?
• What is the difference between the Owner's Club and a Varsity account?

Out of stock

• The cap I want is no longer in stock, when will it be back?

Black Friday / Give Back Friday

• Black Friday - Give Back Friday

Discounts

• Do you offer group discounts?
• Do you offer discount codes?