We are happy to make changes to your order or cancel it as long as your order has not left our facilities. However, we strive to ship orders promptly, so while we’ll do our best to accommodate your request, we cannot guarantee changes can be made before your order is shipped. Once the order is shipped, you will need to follow our normal return guidelines.
Please send your request to hello@varsityheadwear.com as soon as possible. Please include your order number and requested change, and we will do our best to accommodate your request.